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Plan Your Stay In Paradise
Plan Your Stay in Paradise
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Plan Your Stay In Paradise
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Support Services

From wondering what type of support services are available to if you require a passport to come to Nassau Paradise Island, we have the answers to your most frequently asked questions. And if your question is not answered below, please contact us and we’ll be happy to assist you.

AUDIO/VISUAL

The group hotels maintain on-site A/V specialists able to provide the necessary equipment, setup and staffing. Your Convention Service Manager can assist with your specific needs. In addition, the following A/V companies are located on Nassau Paradise Island:

LAV LIGHTING, AUDIO AND VISUAL RENTAL 
Phone: (242) 325-6593
Email: [email protected] 
Web: www.lightingaudiovisual.com

QUENCOM AUDIO VISUAL RENTAL
Phone: (242) 361-3147 or (242) 361-0946
Email: [email protected]
Web: www.bahamasb2b.com/bahamasb2b/quencom.html

THE COUNSELLORS LTD.
Phone: (242) 322-7505 or (242) 325-2482
Email: [email protected]

ZAMAR PRODUCTIONS
Phone: (242) 394-2857 or (242) 394-2965
Email: [email protected]
Web: www.zamargroup.com

DESTINATION MANAGEMENT COMPANIES

As an international venue, Nassau Paradise Island is home to a number of destination management companies that can help you in planning and executing entertainment, sightseeing tours and memorable celebrations that make the most of our locations, culture and heritage. With the renaissance of the destination, meeting planners will find a new willingness to promote the destination – and to deliver on the promise of a whole new range of options.

BAHAMA FANTASIES
Cumberland Street, Hillside Manor
P.O. Box N-1401
Nassau, Bahamas
Contact: Victorine Bannister
Phone: (242) 677-2622 or (242) 677-2623
Fax: (242) 326-5785
Email: [email protected]
Web: www.bahamafantasies.net

CACIQUE INTERNATIONAL LIMITED 
The Cacique International Ltd. Group of Companies
The Imagine Building, Airport Industrial Park
P.O. Box N-4941
Nassau, Bahamas
Contacts: Lio Mograbi, International Director of Sales & Marketing
Shawn M. Sawyer, President & CEO
Phone: (242) 377-7700 or (242) 377-7701
Fax: (242) 377-7710
Email: [email protected]
Web: www.caciqueintl.com

ISLAND DESTINATION SERVICES
650 E. Bay Street
Nassau, Bahamas
Contact: Lonise Carey, General Manager
Phone: (242) 326-6331
Fax: (242) 326-6338
Email: [email protected]
Web: www.islanddmc.com

SUNBOUND

2755 E. Oakland Park Blvd. Suite 235
Fort Lauderdale, Florida 33306
Contact: Ray Vlacich
Phone: (954) 565-9999
Fax: (954) 565-9991
Email: [email protected]
Web: www.sunbound.com

WILDFLOWERS EVENTS & OCCASIONS
25 Malborough Street
Nassau, Bahamas
Contact: Solandra Davies
Phone: (242) 325-1676 (Bahamas) or (954) 271-2092 (USA)
Fax: (242) 325-1678
Email: [email protected]
Web: www.wildflowersbahamas.com

TAX DEDUCTIBILITY

The Islands of The Bahamas continue to increase its awareness as an ideal meetings and incentives destination. The Bahamas government signed the Tax Information Exchange Agreement with the United States that allows all meetings, conventions, and trade shows in The Bahamas to be tax deductible and treated as if held in North America, beginning January 1, 2006. The agreement supports The Bahamas Ministry of Tourism (BMOT) efforts in attracting business meetings and conventions.

The BMOT makes it easy for meeting and incentive planners to organize events throughout The Bahamas. Tourism representatives can assist with site inspections at local facilities; arrange meetings with entertainment specialists, tour operators and ground transportation; organize pre- and post- tours; create cultural events and develop leisure itineraries, among many other services.

 

TELEVISION/INTERNET ACCESS

Telecommunications services and facilities in Nassau Paradise Island allows direct distance dialing to more than 100 countries. International direct dial telephone and satellite television capabilities are available at our hotels and resorts. Wireless and high-speed Internet access is also available; however, an additional fee may apply. Cellular phone service may be subject to additional fees for international calling, texting, roaming and data charges. Prior to travel to Nassau Paradise Island, please call your cell phone service provider for specific details.

FREIGHT SHIPPING

The Bahamas Ministry of Tourism also has a Groups Department to answer any questions and address any concerns meeting/incentive planners may have. Call (242) 302-2000 and ask for Ingrid Bartlett.

Step 1

A complete, itemized list of all goods you wish to temporarily import into Nassau Paradise Island must be forwarded at least three weeks prior to the actual shipping date. This list should be directed to the Director of Catering & Convention Services or your group’s Catering & Convention Services contact at the hotel. The actual shipping should take place at least two weeks prior to the official conference dates—no later. The hotels and the brokerage company will not be held responsible if goods are not shipped within the specified time period.

FREIGHT SHIPPING (CONTINUED)

The list should include the following:

  • Number of containers/boxes shipped
  • A full description of the contents, including serial numbers if any and the value of each item
  • Airway bill number or shipping tracking number if available
  • How items are being shipped (sea, air, etc.) and the carrier name, flight number and time/place of departure
  • Date goods were shipped

Each container /box should be labeled with your name, your hotel contact, hotel address and phone number.

The Bahamas Ministry of Tourism also has a Groups Department to answer any questions and address any concerns meeting/incentive planners may have. Call (242) 302-2000 and ask for Ingrid Bartlett.

Step 2

Once the hotel receives your list, the Convention Services contact will address a letter of request to The Bahamas Customs Department seeking their permission pursuant to the Convention Laws of The Bahamas to allow your goods to be temporarily imported into the country free of charge. Consumable items such as food and beverage are subject to duty. There is also a 3% Stamp Tax based on the declared value of the goods, applied to all shipments into the country.

Step 3

As soon as the hotel receives approval from The Bahamas Customs Department (usually two working days) the approval letter is forwarded to a brokerage firm who will act as an agent for your group and the hotel, working out all document details for release of your goods from Bahamas Customs. It then becomes the responsibility of the Broker to deliver your goods from Port of Entry to the hotel. The charges for this service (which vary, staring at $200) are billed to the hotel and posted to your group Master Account. The hotel will store your shipment at the hotel until your arrival on the property. It is possible that the Customs Department may request a binding agreement (bond) on your shipped goods. If this becomes necessary, the hotel will generally post a temporary bond. You will be responsible for any charges with regard to the bond.

RETURN SHIPPING

The hotel will arrange for return shipment of your goods, after the group’s departure. Goods to be sent as air freight from Nassau Paradise Island should be taken to Nassau International Airport for handling by the airline which will transport them to a forwarding agent. International goods being exported require an export entry form.

COURIER SERVICES

Four major international courier companies serve Nassau Paradise Island:

DHL WORLD EXPRESS
Phone: (242) 394-4040

FEDERAL EXPRESS
Phone: (242) 322-5656

GWS (TNT) 
Phone: (242) 393-8519

UPS
Phone: (242) 323-0003

For large freight shipments out of Nassau, shipping agencies include:

BETTY K. AGENCIES LTD.
Phone: (242) 322-2142
Email: [email protected]
Web: www.bettyk.com

TROPICAL SHIPPING
Phone: (242) 322-1012
Email: [email protected]
Web: www.tropical.com

GROUND TRANSPORTATION

Ground operators on Nassau Paradise Island can arrange many different tours and experiences, including Nassau city and country tours, deep-sea fishing, snorkeling and scuba diving, beach picnics, nightclub tours, cruises, garden and nature tours and more. Resources include:

BAHAMAS EXPERIENCE TOURS & TRANSFERS
P.O. Box N-4846
Nassau, Bahamas
Contact: Michael Symonette
Phone: (242) 397-5000
Fax: (242) 356-7118
Email: [email protected] 
Web:
 www.BahamasExperienceTours.com

DAN KNOWLES

P.O. Box N-1081
Nassau, Bahamas
Contact: Daniel Knowles
Phone: (242) 393-2220
Fax: (242) 393-7359
Email: [email protected]

LEISURE TRAVEL & TOURS

P.O. Box SS-19057
Nassau, Bahamas
Contact: Natasha Newry
Phone: (242) 325-6848
Fax: (242) 325-3222
Email: [email protected]
Web: www.leisuretraveltours.com

MAJESTIC TOURS

Hillside Manor, Cumberland Street
P.O. Box N-1401
Nassau, Bahamas
Contact: William Saunders
Phone: (242) 322-2606
Fax: (242) 326-5785 or 328-2712
Info: [email protected]
Web: 
www.majesticholidays.com

SECURITY TRANSPORT SERVICES (S.T.S.) 
#138 Wulff Road
P.O. Box N-4268
Nassau, Bahamas
Contact: Shelley Curtis
Email: [email protected]
Phone: (242) 323-0009, 24 Hours – (242) 424-3595
Fax: (242) 323-0025
Web: 
www.bahamaslimos.com